Q. Do you charge for estimates?
A. No, our estimates are FREE!
Q. Can you provide references?
A. Yes, we are able to provide references upon request. We routinely work with well-known Real Estate brokerage companies such as Baird & Warner, @Properties, and ReMax. We are also listed as a Preferred Vendor with many municipalities.
Q. Do you accept credit cards?
A. Yes, we process credit cards through Square and there is a service charge of 3% of the amount being charged. We also accept personal checks. Projects over $1000 require a 50% initial payment before work can begin.
Q. Are you able to give me a quote over the phone?
A. In order to provide you with an accurate bid, we do need to view the job site. We provide our clients with several options and allow them to select the service(s) that they feel best suits their needs and budget.
Q. Are you insured and bonded?
A. Yes, we carry liability insurance and are bonded. We are also licensed as required by municipalities and have received the proper certifications for the work we perform.
Q. I don't want my neighbors to know what's going on in my house. Are your services confidential?
A. Our team members are trained to be respectful towards our clients and will not divulge any information. Our service vehicles are unmarked as well. In trauma or HAZMAT situations we do not disclose any information to third parties.